Virtual work

Your next job: Virtual-workforce manager

July 25, 2012: 5:00 AM ET

An ever-fragmenting workforce requires a maestro who can make everyone sing in harmony.

By Alex Konrad, reporter

FORTUNE -- Why it's hot: It's no secret that in this still-shaky economy, most job growth comes from temporary assignments. In the first quarter of 2012 alone, job site Elance added 80,000 employers seeking freelancers and 180,000 new contractors for them to hire. Both startups looking to scale operations flexibly and larger companies outsourcing bits of projects need virtual-workforce managers who can oversee the entire process, from hiring to final product.

What you'll do: It's no longer enough to outsource the specs of a project to another firm and then wait for the result. Managers must build their own freelance teams and then use social enterprise technology to guide them through each step of the process. Such work requires a firmer hand than in the past, says Elance CEO Fabio Rosati. Managers "must be conductors, bringing together skilled professionals to work [like] musicians," even if the ensemble never meets face to face.

What you'll need: Traditional outsourcing management skills are key, as are the type of strong communication skills required by a hands-on manager. Also needed: comfort with social-enterprise and task-management software such as Elance, Guru, or Yammer and three to five years of experience -- often in tech, but also in customer service, marketing, or accounting.

Who's hiring: Xerox (XRX), Alpha Consulting, Kelly Services (KELYA), MedFocus, UBM TechWeb.

What it pays: $80,000 to $120,000.

This story is from the July 23, 2012 issue of Fortune.

  • What will the future workplace look like?

    Businesses can capitalize on the evolving nature of the office by striking a balance that combines virtual and physical workspace.

    By Andrew Laing, contributor

    Unless you have been on vacation for the past few years, you are probably aware that the workplace as we know it is rapidly changing. The 9-to-5 grind spent in an "official" office is giving way to the virtual work environment; the at-my-desk-by-8:59 is becoming the on-my-Blackberry MORE

    Jan 19, 2011 1:19 PM ET
Current Issue
  • Give the gift of Fortune
  • Get the Fortune app
  • Subscribe
Powered by VIP.